Matchstick Spark Support

Contact us

Email q908267264@gmail.com for help or privacy requests. Include your platform, app version, device model, puzzle mode and level, and what happened. Screenshots are welcome if useful; please omit personal or sensitive information. Do not send passwords.

Puzzles and progress

Move exactly 1 matchstick in every puzzle. There are 541 levels: 161 in Shapes and 380 in Numbers. Addition/subtraction and multiplication/division have separate routes, level selection and progress. The game supports 21 languages.

Progress and settings are saved on your device. Uninstalling or clearing app storage can remove them. There is no game account or developer-operated cloud save service, so support cannot promise to restore deleted progress.

Hints and rewarded ads

New players start with 5 hints. Choose to complete a rewarded ad for 3 more hints or to skip the current puzzle. Ads are optional and configured as non-personalized. They need an Internet connection and may not always be available.

If an ad does not load, check your connection and try again later or continue solving puzzles. A reward is granted when the advertising service confirms completion. If a completed ad did not grant the expected reward, contact us with the approximate time, platform and app version.

Privacy and deletion

Read the iOS / iPadOS privacy policy or Android privacy policy. To request deletion of support correspondence, email us from the address used to contact support. Device-local records can be removed by clearing app storage or deleting the app, subject to operating-system backups.

We use your email address and the information you send to handle your request, retaining correspondence only as needed for support and applicable obligations. This website is hosted by GitHub Pages, which receives ordinary web request information such as IP addresses. The page adds no analytics, advertising or cookies of its own.